Program Eligibility & Overview
- The Referrer Rewards Offer is available to the Referrer only when a Successful Transaction is carried out by the Referred Customer within 90 days of being referred, and on eligible products.
- A Completed Referral is defined as:
- The Referred Customer completing a transaction on the eligible products within 90 days of referral
- The transaction must be done using the same contact number as provided by the Referrer at the time of referral.
- Rewards to the referrer will be paid out basis the first transaction performed by the referee.
Referral Submission Process
- A referral is considered valid when:
- The Referrer inputs the Referred Customer’s name and contact number on the referral page of the Muthoot Fincorp ONE Online (MFO) application.
- The Referrer also shares the app download link with the Referred Customer to facilitate app installation and engagement.
- The Referred Customer is not an existing customer or registered user of the MFO application.
Consent and Responsibility
- By participating, you voluntarily agree to share/upload contact details of individuals including but not limited to friends, relatives, associates, co-workers, or others (herein after referred to as Referral Leads (RL)).
- You confirm that:
- You have obtained explicit consent from the RLs.
- The RLs do not have any objection for being referred.
- The information is being shared in good faith.
- You are solely responsible for the referrals shared.
- The date on which a RL is submitted is termed the Referral Date (RD).
- You are encouraged to refer individuals who are or may be interested in Muthoot Fincorp’s products.
Communication and Follow-Up
- You agree that Muthoot Fincorp Limited or any entity of the Muthoot Pappachan Group (MPG)
or its representatives (employees, associates, or outsourced partners) may contact the RLs via:
- Phone calls
- SMS
- Follow-ups may occur multiple times during the validity period of the referral, which is 90 days from the Referral Date (RD + 90 days).
Rights Reserved
- Refuse the issuance of rewards to any Referrer at any point.
- Modify or withdraw the Referral Offer at any time without prior notice.
- Update, revoke, rescind, withdraw, or nullify the Referral Program or any part of it (whether retrospectively or prospectively) at its discretion and without providing any notice or intimation.
- Updated terms will be made available on the official website under the Terms and Conditions page of the offer.
