These Supplementary Terms govern your access or use of the non-convertible debenture (“NCD”) related services facilitated through the Platform by MFL (“NCD Terms”). These NCD Terms are in addition to and shall be read in conjunction with the General Terms and Privacy Policy of the Platform. In case of any conflict between these NCD Terms and the General Terms, these NCD Terms shall prevail to the extent of such conflict in relation to NCD-related services.

1.1. ABOUT MFL

Corporate identity number : U65929KL1997PLC011518

PAN: AACCM1453E

Type: MFL is a non-deposit taking, middle layer non-banking financial company (NBFC). The Company primarily offers personal and business loans secured by gold ornaments and jewellery.

Registered Address: Muthoot Centre, TC No 27/ 3022 Punnen Road, Thiruvananthapuram, Kerala, India, 695001.

Phone number: 0471-4911560

Website: muthootfincorp.com

Email: customercare@muthoot.com

Company Secretary and Compliance Officer: Mr. Sachu Sivas

1.2. ROLE OF THE PLATFORM

The Platform serves as a digital interface that displays details regarding publicly issued NCDs by MFL, for the purpose of facilitating subscriptions by users of the Platform for such NCDs issued by MFL. The NCD-related services facilitated on the Platform include, but are not limited to, the following:

(a) Providing information about NCD offerings of MFL and access to the application, prospectus and other documents / information regarding such publicly issued NCDs.

(b) Facilitating the online application process for NCDs.

(c) Managing payments and allotments of NCDs.

(d) Assisting with all service deliveries like statement of investment, tax statements, etc.

1.3. ROLE OF MFL

MFL is a public limited company, and is responsible for the issuance, allotment, and management of its NCDs. MFL will handle the verification of applications and the allotment of NCDs to eligible applicants on the Platform.

MFL will provide you with all necessary disclosures as required by the Reserve Bank of India (“RBI”) and Securities and Exchange Board of India (“SEBI”), including the terms and conditions of the NCDs, interest rates, charges, and penalties. You may view such disclosures and detailed terms of the NCDs here.

The terms of each NCD issuance may have variations from these NCD Terms. In the event of a conflict between these NCD Terms and the prospectus or any other document specifically issued by MFL in relation to a series of NCD(s), such terms in the specific document shall prevail.

YOU ARE ADVISED TO READ AND UNDERSTAND THE PROSPECTUS AND OTHER DOCUMENTS / INFORMATION MADE AVAILABLE TO YOU IN RELATION TO EACH NCD ISSUANCE, AND MAKE AN INFORMED AND INDEPENDENT DECISION REGARDING INVESTING IN NCDS THROUGH THE PLATFORM.

3.1. ELIGIBILITY CRITERIA

To be eligible to apply for the NCDs issued by MFL, you must:

(a) be an Indian citizen

(b) be at least 18 years old

(c) provide valid identity and address proofs as required by MFL

(d) have a valid demat account

(e) comply with applicable regulatory requirements, including KYC.

The prospectus for each issue of NCD may detail other / different eligibility criteria for individuals as well as institutional entities. For details, please refer to the prospectus and other documents associated with the specific series of NCD you wish to apply for, available here.

3.2. APPLICATION PROCESS

To apply for NCD(s) through the Platform, you will need to complete the application process for NCDs under the ‘Investments’ module of the Platform. You will be required to provide all necessary details and documents as sought by MFL in relation to your application, including your contact details and PAN number. You will be required to choose the relevant NCD series that are offered by MFL at the time of your application.

You will be required to provide details of your demat account as part of the NCD application. By submitting your application for NCD, you hereby explicitly consent to MFL to process your demat account details submitted by you for the purpose of allotment of the NCD(s).

You will be required to provide your UPI ID (Virtual Private Address (VPA)) as part of your application. You hereby authorise us to process your UPI ID to send a UPI mandate to you for blocking the amounts in favour of MFL in relation to your NCD application. Further, you hereby expressly agree and authorise us to transfer all interest, redemption amount, and any other amounts in relation to the NCD(s) subscribed by you through the Platform to the bank account linked to the UPI ID provided by you at the time of application.

You hereby agree and undertake to fully read and understand the terms contained in the prospectus and any other document / information made available to you on the Platform or otherwise in relation to a series of NCD(s) offered on the Platform. It shall be deemed that you have, based on your independent evaluation of the terms of the NCD(s), applied for the NCD series issued by MFL.

You undertake that all particulars / details given in the NCD application by you shall be true and correct and no information shall be suppressed / withheld. You hereby acknowledge that MFL shall have no liability for any consequence arising out of any erroneous / misleading details provided by you for which you shall be solely liable.

You understand and acknowledge that you may be required to visit a branch of MFL as part of the NCD issuance or any service(s) in relation to the NCD post issuance.

You hereby expressly authorise MFL to contact you on the contact details provided by you in relation to your NCD application.

Upon successful verification of your application by MFL, MFL may, subject to the terms of the prospectus for the NCD series applied by you, allot the NCD unit(s) applied by you.

3.3. INTIMATION OF ALLOTMENT

Once you have submitted your application for allotment of NCD(s), MFL shall verify your details and in its sole discretion, determine your eligibility. If the NCD(s) is allotted to you pursuant to your application, you will be notified through the Platform and / or email address and / or text messaging provided in your application.

3.4. PAYMENT PROCESS

You understand, acknowledge and agree that upon successful allotment of NCD(s), the funds blocked by you in relation to your NCD application through UPI mandate shall be released to MFL. You must ensure that the UPI ID provided by you belong to yourself (i.e., the applicant for the NCD(s)).

Retail individual Users may use the UPI mandate functionality to block funds for their NCD application value up to INR 5,00,000, or any other limit as applicable and prescribed by SEBI and / or National Payments Corporation of India, from time to time.

INVESTMENT IN DEBT SECURITIES INVOLVE A DEGREE OF RISK AND INVESTORS SHOULD NOT INVEST ANY FUNDS IN SUCH SECURITIES UNLESS THEY CAN AFFORD TO TAKE THE RISK ATTACHED TO SUCH INVESTMENTS. INVESTORS ARE ADVISED TO TAKE AN INFORMED DECISION AND TO READ THE RISK FACTORS CAREFULLY BEFORE TAKING AN INVESTMENT DECISION IN THE ISSUE. FOR TAKING AN INVESTMENT DECISION, THE INVESTORS MUST RELY ON THEIR OWN EXAMINATION OF THE ISSUER AND THE ISSUE INCLUDING THE RISKS INVOLVED BASED ON THE INFORMATION DISCLOSED BY THE ISSUER (i.e., MFL) OR OTHERWISE.

PLEASE FURTHER REFER TO THE PROSPECTUS FOR STANDARD DISCLAIMERS BY RBI, STOCK EXCHANGE(S) AND CREDIT RATING AGENCY(IES).

Each NCD(s) proposed to be issued by MFL and made available through the Platform shall be rated by an authorised credit rating agency, and the rating shall be disclosed to you on the Platform. The credit rating agency reserves the right to review and / or, revise the rating attached to the NCD(s) at any time on the basis of new information or unavailability of information or such other circumstances which may have an impact on the rating assigned.

You are advised to evaluate the rating of the NCD(s) you intend to subscribe to, prior to making an investment decision. However, these ratings are not a recommendation to buy, sell or hold securities and investors should take their own decisions.

For any queries or concerns regarding the NCDs made available through the Platform, you may approach the nearest branch of MFL or contact us at customercare@muthoot.com .