These Supplementary Terms govern your access or use of the demat account opening services facilitated through the Platform by MFL in its capacity of a depository participant (“Demat Terms”). These Demat Terms are in addition to and shall be read in conjunction with the General Terms and Privacy Policy of the Platform. In case of any conflict between these Demat Terms and the General Terms, these Demat Terms shall prevail to the extent of such conflict in relation to demat account opening services facilitated on the Platform.

1.1. ROLE OF THE PLATFORM.

The Platform serves as a digital interface that enables you to apply for and provide details necessary for us to open a demat account for and on behalf of you with one of the depositories in India.

1.2. ABOUT MFL.

The Platform serves as a digital interface that enables you to apply for and provide details necessary for us to open a demat account for and on behalf of you with one of the depositories in India.

Corporate identity number : U65929KL1997PLC011518

PAN: AACCM1453E

Depository of which MFL is a depository participant: CDSL and NSDL

Depository membership ID with CDSL: 79300

Depository membership ID with NSDL: IN304836

SEBI Depository participant registration number: IN-DP-409-2019

Registered Address: Muthoot Centre, TC No 27/ 3022 Punnen Road, Thiruvananthapuram, Kerala, India, 695001.

Phone number: 0471-4083202/36 0471-4911621

Email: demat@muthoot.com

1.3. ROLE OF MFL.

MFL, as a depository participant, will facilitate the opening of demat accounts for Users through the Platform. The demat account will be governed by the rules, regulations, policies and guidelines of the depository with which MFL is registered, as well as the Applicable Laws and regulatory requirements.

2.1. ELIGIBILITY.

To open a demat account through the Platform, you must meet the eligibility criteria as prescribed by MFL and the relevant depository. This includes completing the KYC process and providing all necessary documentation and information as required. Further, you must:

(a) be 18 years of age

(b) be an Indian citizen and resident in India

(c) have a valid PAN card, proof of identity and proof of address

(d) have an existing bank account

(e) not be barred by CDSL / NSDL from opening and operating a demat account

(f) Not be barred from trading by the Securities and Exchange Board of India (“SEBI”).

Persons with disabilities are eligible to open a demat account in accordance with the process prescribed by SEBI. All applicants must comply with SEBI’s KYC requirements; for assistance, you may email us at demat@muthoot.com.

2.2. APPLICATION SUBMISSION.

You will be required to submit your application for opening a demat account through the Platform. The application process will include providing personal information, financial details, and any other information as required by MFL and the relevant depository. Submission of any Personal Data by you on the Platform for demat account opening services shall be governed by our Privacy Policy. You hereby further consent to processing of your Personal Data for sharing it with the concerned depository, solely for the purpose of opening your demat account and providing related depository services.

You will be required to affix your own signature / e-sign or validate with one-time-passwords (as may be required by MFL) at the relevant interfaces of account opening form so as to enable MFL to open the demat account.

You hereby authorize MFL to use the Aadhaar number provided by you voluntarily as part of the demat account opening form for generating e-signature with the help of any certifying authority and affix the same at the relevant places in the application form. The e-signature so affixed in the demat account opening form, KYC documents and other documents would be equivalent of your agreement to all the terms and conditions as it would have been had the form be signed by you physically.

2.3. VERIFICATION AND APPROVAL.

Upon submission, your application for opening a demat account will be subject to verification by MFL and the concerned depository. MFL and the depository reserve the right to approve or reject your application based on their respective internal policies and regulatory requirements. You will be notified of the status of your application through the Platform.

MFL does not guarantee that the demat account opening form submitted by you shall be duly accepted as the MFL reserves its right to reject account opening application of the User without assigning any reason.

The demat account will be opened with the same credentials as provided in the account opening form submitted by the User or may be updated as per the details updated with Unique Identification Authority of India (“UIDAI”) or with KYC Registration Agency (“KRA”). You must verify the data fetched through KRA / UIDAI database and confirm that data available is true, correct and updated. You are responsible to intimate any changes or modification in the details fetched to MFL, along-with necessary documentary evidence.

You hereby understand, acknowledge and agree that by sharing your Aadhaar number voluntarily, you have allowed MFL to access details with UIDAI database and use such data (including your Personal Information) so fetched to complete KYC and do due diligence as required and mandated by the depository, SEBI and other regulators.

3.1. ACCOUNT MAINTENANCE.

Once your demat account is opened, you will be able to hold and manage your dematerialised securities in your demat account, including the NCDs issued by MFL, as well as other bonds and debentures, listed equities, mutual Funds, unlisted equities and Exchange Traded Fund (“ETF”). You will be required to comply with all terms and conditions governing the operation of the demat account as prescribed by MFL and the relevant depository.

Please note that the demat account opened through MFL will only facilitate holding of your dematerialised securities, which may include debentures, bonds, listed equities, mutual Funds, unlisted equities and ETF. You will be required to open a separate trading account with a registered trading member of a stock exchange to undertake equity / commodity trading activities.

3.2. TRANSACTION CHARGES AND FEES.

You agree to pay all applicable charges, fees, and taxes associated with the opening and maintenance of your demat account as per the fee schedule provided by MFL. These charges may be subject to change and will be communicated to you through the Platform and / or communication details provided by you at the time of opening the demat account.

3.3. STATEMENTS AND REPORTS.

You will receive periodic statements and reports regarding your demat account, including details of holdings and transactions. or sent to your registered email address. You hereby explicitly agree to MFL sending periodic statements and reports (for demat account) to your registered email address.

4.1. ACCURATE INFORMATION.

You agree to provide accurate, complete, consistent and up-to-date information during the demat account opening process and promptly update any information that may change over time.

4.2. COMPLIANCE WITH LAWS.

You agree to comply with all Applicable Laws, rules, and regulations governing the operation of your demat account, including those prescribed by the relevant depository and regulatory authorities.

4.3. ACCOUNT SECURITY.

You are responsible for maintaining the confidentiality and security of your login credentials and account information. You agree to promptly notify MFL of any unauthorized access or use of your demat account. You must not share your demat account details / login credentials with any other person. You shall be wholly responsible in case the login credentials are compromised and shared with any person. MFL or any of its agents or employees, will not ask for any login details or passwords from you in any manner whatsoever.

MFL shall not be liable for any loss or damage arising from your use of the demat account services offered by MFL, including any errors or omissions in the information provided by you or any unauthorized access to your account.

Further, you hereby understand and acknowledge that MFL acts solely as a Depository Participant (“DP”). MFL shall therefore not be liable for any actions, including freezes or debits, undertaken directly by the Depository, which holds your actual demat account, or any third-party entity involved in the process.

MFL reserves the right to suspend or terminate your demat account and access to the Platform at any time, with or without notice, for any reason, including but not limited to non-compliance with these Demat Terms, the Agreement of the Platform, terms or policies prescribed by the concerned depository or Applicable Laws. MFL also reserves the right to freeze your demat account to comply with a regulatory requirement, government order, court order, or upon a direction/request by any statutory authority.

For any queries or concerns regarding the demat account opened and made available through the Platform, you may approach the nearest branch of MFL, or contact us at dp.service@muthoot.com.